Privacy Policy
Last updated: September 22, 2026
Introduction
Maid Fresh House Cleaning Barrie ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, call us, or use our residential cleaning services in Barrie and Simcoe County, Ontario.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies to our operations.
Information We Collect
We may collect the following types of information:
- Contact details such as your name, phone number, and service address
- Booking and scheduling information, including preferred dates, service type, and access instructions
- Payment-related information needed to process your service (we do not store full credit card numbers on this website)
- Communications you send us by phone or other channels, including questions, feedback, and service notes
- Basic website usage data such as browser type, pages visited, and referring URL, which may be collected through server logs or analytics tools
How We Use Your Information
We use personal information to:
- Provide, schedule, and manage cleaning services
- Communicate with you about appointments, quotes, billing, and service updates
- Respond to inquiries and customer support requests
- Improve our website, services, and customer experience
- Meet legal, accounting, and insurance requirements
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as scheduling, payment processing, or website hosting providers, but only as needed for them to perform those services.
We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets.
Data Retention and Security
We retain personal information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where consent is the basis for processing.
To make a privacy request, contact us using the phone number or address below. We may need to verify your identity before responding.
Cookies and Website Analytics
Our website may use cookies or similar technologies to support basic functionality and to understand how visitors use the site. You can control cookies through your browser settings.
If we add third-party analytics or advertising tools in the future, this policy will be updated to describe those practices.
Third-Party Links
Our website may link to third-party websites, such as review platforms or booking tools. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact Maid Fresh House Cleaning Barrie at (249) 315-5148 or 649 Yonge St UNIT-2, Barrie, ON L4N 4E7.